Terms & Conditions

Effective Date: February 20th, 2026

These Terms and Conditions govern your use of the Trident Smiles website located at tridentsmilesnc.com and any services provided by Trident Smiles (“we,” “us,” “our”), a dental practice owned and operated by Dr. Shivam Patel, DMD, located in Salisbury, North Carolina. By accessing our website or using our services, you agree to be bound by these Terms and Conditions in full. If you do not agree, please discontinue use of our website and services.

Use of Website

The content on this website is provided for general informational purposes only. Nothing on this site constitutes professional dental advice, a diagnosis, or a treatment recommendation. Always consult directly with a licensed dental professional regarding any questions or concerns about your oral health. Use of this website does not create a dentist-patient relationship between you and Trident Smiles.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You may not use this site to transmit any harmful, offensive, or disruptive content, attempt to gain unauthorized access to any part of the site, or engage in any conduct that could damage, disable, or impair the website or its servers.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and page layouts, is the property of Trident Smiles and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, modify, or republish any content from this website without prior written consent from Trident Smiles.

Patient Communications and Appointments

Appointment requests, contact form submissions, and other communications submitted through this website do not guarantee scheduling or confirmation of an appointment. All appointment confirmations will be provided directly by our office. For urgent dental concerns, please contact our office directly rather than relying solely on website communications.

Third-Party Links

This website may contain links to third-party websites for your convenience and informational purposes. Trident Smiles does not endorse, control, or assume responsibility for the content, privacy practices, or accuracy of any third-party sites. Accessing third-party links is done at your own risk.

Financing and Payment

Information regarding financing options, accepted insurance plans, and payment methods is provided on this website for general guidance and is subject to change. Trident Smiles is currently in-network with Delta Dental. Third-party financing options, including CareCredit, Cherry, and Alpheon, are subject to the terms and conditions of those respective providers. Trident Smiles makes no guarantee of financing approval through any third-party provider.

Limitation of Liability

To the fullest extent permitted by law, Trident Smiles shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with your use of this website or any content contained herein. We make no warranties, express or implied, regarding the accuracy, completeness, or suitability of any information on this website. Your use of this website is entirely at your own risk.

Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy here to understand our data collection and usage practices.

SMS Messaging Service

By providing your phone number and opting in to receive SMS messages from Trident Smiles, you consent to receive SMS text messages for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg & data rates may apply. Reply HELP for support. Reply STOP to opt out.

You will receive up to 4 messages per month. Message and data rates may apply based on your mobile carrier’s terms. Trident Smiles is not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers. By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old. You can opt out at any time by replying “STOP” to any SMS message.

Changes to These Terms

Trident Smiles reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to this website. Your continued use of the website following any changes constitutes your acceptance of the revised Terms and Conditions. We encourage you to review this page periodically.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms and Conditions, please contact us here.